medianexis.

Marketers keep betting on AI assistants despite consumer distrust

The Media Leader’s Jack Benjamin reports that Kantar’s Media Reactions study found a net 75% of marketers plan to increase AI assistant investment in 2027, yet just 32% of consumers use such tools to research products.

Why it matters. Marketers pouring budget into AI assistants must now build separate measurement frameworks, since chatbot-driven outcomes are far harder to attribute than search results.

Signal from uk.themedialeader.com · Jack Benjamin · read the original.

All gas. No brake. Free.

What’s happening, why it matters, who reported it, who followed, and how the story develops. Free with a reader account. Unsubscribe any time.

Continue free →

More from Ad-tech

All →