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The Record

Meta’s Muse shopping agent, and who lets it in

Every signal in this story, with the reporting each one was drafted from.

Coverage

6 stories, newest first.RSS →
Amazon blocks Meta’s Muse agent while Shopify opens the door

Amazon blocks Meta’s Muse agent while Shopify opens the door

Retail TouchPoints’ Kate Robertson reports that Amazon has blocked Meta’s Muse AI shopping agent, saying it captured customer credentials without permission, while Shopify merchants let Muse buy directly from their stores.

Ad-tech

Meta brings agentic ad optimization to Muse, its ad platform

Mobile Dev Memo’s Eric Benjamin Seufert reports that Meta is bringing agentic ad campaign optimization to Muse, its advertising platform, extending automation deeper into how campaigns get built and managed.

Sep 29
Ad-tech

Meta’s Muse AI agent could shift ad dollars into commerce transactions

MediaPost’s Laurie Sullivan reports that Meta’s new AI agent Muse, built into its smart glasses, could let wearers complete purchases by voice or glance, opening a transaction-fee and subscription revenue stream beyond traditional advertising.

Sep 27
Retail-media

Meta pushes Muse AI tool into retail commerce

eMarketer’s Rachel Wolff reports that Meta is expanding its Muse AI ad tool into commerce through new retailer partnerships, positioning the tool to help merchants generate product listings and ad creative directly on its platform.

Sep 27
Ad-tech

Meta’s Muse agent tops app charts, but access to Shopify, Walmart and email raises privacy stakes

The New Things’ Joanna Stern reports that Meta’s Muse agent, Thingy, now books appointments, tracks flights and shops via connected accounts like Shopify, Walmart and Sephora.

Sep 27
Retail-media

Shopify links Meta’s Muse assistant to agentic checkout

ExchangeWire’s Sheila Obeng-King reports that Shopify and Meta will let Muse, Meta’s AI shopping agent, complete purchases across Shopify-powered stores.

Sep 25